Prior to the study tour I had attended a number of seminars on the Chinese tourist and visitor market. Participating in this event reinforced my knowledge and previous understanding and made real what I had learned. To a large extent the tour also presented a situation role reversal and gave first-hand experience of how a Chinese visitor must feel in New Zealand and an understanding of their behaviours as visitors and the reasons behind these. 

The relationships built with fellow participants, those we met at the Uuniversity and in the industry will have sustaining value both from a personal and business perspective. I have returned with the confidence to move forward in my business and those I work with in the Chinese market. I commend Tai Poutini Polytechnic for their initiative and leadership in this area and highly recommend the study tour to others in the industry. 

Jackie Gurden, Gurden Consulting.