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  National Certificate in Hospitality (Cafes) Level 3
  National Certificate in Service Sector Level 3
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Hospitality and Tourism

National Certificate in Hospitality (Cafes) Level 3

 

Enrolment now open for July 2013 intake!

Apply now!



This programme focuses on delivering the core skills required for anyone wanting to make a career for themselves in the business of delivering services, products and visitor experiences to ‘The Customer’. In undertaking this course of study you will have access to a vast range of employment opportunities in both the hospitality and tourism sectors.

Core Elements


  • Knowledge of New Zealand as a tourist destination
  • Tikanga Maori
  • Barista Skills
  • Maximising sales and service opportunities
  • Providing counter food and beverage service
  • Providing customer service experiences
  • Knowledge of environmental responsibility
  • Contributing as part of a team
  • Speaking to an Audience
  • Demonstrating leadership in adventure based learning
  • Communicating with people from other cultures


Download Unit Standards List

Download Brochure


Further Study Paths


  • National Diploma in Hospitality
  • NZ Diploma in Business
  • Diploma in Ecotourism
  • Diploma in Outdoor Instruction and Guiding
  • Certificate in Outdoor Education
  • NZ Diploma in Business
  • Unlimited!

Career Opportunities


Everyone is in the Customer Service business and knowing how to deliver the best customer service experiences will be your key to the door of a World of opportunity.

“There is only one boss, the Customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
Entry Criteria


  • Applicants for whom English is a second language must meet IELTS (or equivalent) Level 5 or above.
  • Minimum of three years at secondary school or completion of NCEA Level 1 or National Certificate in Tourism and Travel (Level 2) or National Certificate in Hospitality (Entry Skills) (Level 2) or equivalent.


Special Notes:
  • Special Entry may be granted where evidence exists that the applicant can
    successfully complete the programme.

Application Process


 











Level 3
Credit Value 51
Award(s) National Certificate
Locations Westport; Greymouth
Method of Study Full Time, 16 weeks*
Start Date 22 July 2013
End Date 01 November 2013
Dates Subject to change
Domestic Cost $1,260 (2013 cost) Download Fee Breakdown
International Cost Price on Application


Youth Guarantee Scheme


*Excluding Holidays
**fee discount applies if Service Sector Certificate attained




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National Certificate in Service Sector Level 3

 
This programme addresses the key skills required for the hospitality and tourism industries such as:

  • Knowledge of New Zealand as a tourist destination
  • Customer services and selling skills
  • Tikanga Maori
  • Barista Skills


Core Elements


The programme also delivers key employment skills required for the hospitality food and beverage and tourism and travel industries:

  • Communication skills
  • Team work
  • Presentation skills
  • Problem solving and initative
  • Work Ethic


Download Unit Standards List

Download Brochure


Further Study Paths


  • Hospitality Supervision and Operations Management
  • Certificate in Outdoor Education
  • Diploma n Outdoor Instruction and Guiding
  • Diploma in Ecotourism
  • NZ Diploma in Business

Career Opportunities


Endless! This is just the beginning.
Entry Criteria


  • Have a minimum of three years secondary schooling and have successfully achieved NCEA Level One (or equivalent).
  • Applicants for whom English is a second language must meet IELTS (or equivalent) Level 5.5 or above.

Selection Criteria apply. Special Entry may be granted where evidence exists that the applicant can successfully complete the programme. Please contact the Polytechnic for details.


Application Process


 




View Student Profile:
Chris Hunter






Level 3
Credit Value 56
Award(s) National Certificate
Location Greymouth
Method of Study Full Time, 16 weeks*
Start Date 27 January 2014
Dates Subject to change
Applications Now open
Tutor Tutor Biography
Domestic Cost $1,678 (2013 cost) Download Fee Breakdown
International Cost $9000 (2013 cost)


*Excluding holidays




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