New Zealand Certificate in Business (Administration and Technology) (Level 4)

Are you looking for a qualification that will take you anywhere in the world and put you on an exciting career path?

About the programme

The Business Administration and Technology Level 4 programme does just that. It is a sought-after qualification that prepares students for a wide range of administration jobs.

Over the course of study, students will gain insight into every facet of the administration world and will prepare you for jobs in customer service, administration, reception or other business and office-related roles.

Our team of knowledgeable tutors provide students with a range of technical and administrative skills, which will have them ready to tackle performance and productivity levels in any organisation.

Learning about the importance of team dynamics and complying with internal and external business policies and legislation, are among the key skills that students will gain on this course.  Students thrive on the hands-on learning experience, which brings together like-minded people.

A simulated office environment is created, where students learn how to operate basic payroll, finance and simple accounting, web design, advanced Word, Excel, database and many advanced software features.

With passionate tutors, who offer industry experience and years of knowledge, the course provides a supportive environment for tertiary success. This programme is for prospective students who have completed New Zealand Certificate in Business (Administration and Technology) (Level 3) or hold relevant study and work experience.

Core Elements

Workplace knowledge

  • Gain the knowledge and skills needed to select and apply appropriate business technology to deliver administration services that meet stakeholder and business entity requirements in a professional manner.

Specialist business documents

  • Learn how to produce specialist and complex documents in a professional manner under broad guidance in a range of office (bi and multi-cultural) environments.

Business processes

  • By drawing on technical skills and practical experience, apply your knowledge of business applications to improve administrative processes and systems.

Administration systems

  • Use and maintain administrative processes to deliver financial information, appropriate to team and business needs, in a professional manner.

Further Study Options

  • New Zealand Diploma in Business (with strands in Accounting, Administration and Technology, Leadership and Management, and Project Management) (Level 5)
  • New Zealand Certificate in Business (Accounting Support Services) (Level 4)
  • New Zealand Certificate in Business (Small Business) (Level 4)
  • New Zealand Certificate in Business (First Line Management) (Level 4)
  • Pathway into relevant industry certifications or other Level 4 or 5 qualifications.

Career opportunities

Office administrators are at the heart of many organisations. They are the ones that hold the stitching together. They are the daily problem-solvers, with notable people skills and an eye for detail. 

We send our graduates out into the world to make positive changes across all manner of workplaces and sectors.

Most graduates will go on to gain roles in general office administration, which may include a sole-charge role in a small business entity or senior receptionist.

Other roles include those in customer relations or as personal assistants, secretaries and lead administrators. Front line customer service roles, call or contact centre operators, office support workers, web administrator, service desk coordinator, receptionist or secretary office or personal assistant top off the career options available upon graduation.

You will be offered a place subject to meeting the entry and selection requirements and the availability of places on the programme. The Polytechnic reserves the right to not accept late applications, i.e., after the programme has started. The Polytechnic reserves the right to cancel, prior to commencement, any programme which does not attract a minimum number of students. The fees shown are indicative only. Both domestic and international fees are subject to change. For further information visit here.