Learn the functions and structure of a CDEM Emergency Operations Centre (EOC), the roles and responsibilities of staff in an EOC, and the CDEM EOC activation and deactivation procedures for an emergency. Act as a support staff member at a CDEM EOC.



  • Level:
  • Credit Value:
  • Location:
  • Total Duration:
    1 day, 8:30am - 5pm (approx)
  • Dates:
    Multiple intakes
  • Price on application. Possibly funded for Civil Defence volunteers

This course also includes:

  • An overview of Civil Defence structures
  • A review of emergency management legislation including the Health and Safety at Work Act 2015
  • Consideration of the 2016 amendments to the Civil Defence Emergency Management Act 2002
  • An overview of the role and powers of a Civil Defence Controller

Pre Course Work

Some pre-course work is required and will be available on-line.

Unit Standards

  • US23696 - Demonstrate knowledge of and provide support at a CDEM emergency operations centre (EOC). Level 3, 3 credits


  • US17279 - Demonstrate knowledge of the coordinated incident management system (CIMS) Level 2, 2 credits (available as a distance learning package)